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22/10/2017

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Viewing Resources in Commercial Skills course material

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Click here for more information Purchasers of Training Beware Cuckoo in the Nest
Scope: 4. Detailed, Contributor: Miss Joy Wilson
Purchasers of training, would you recognise a cuckoo in your nest? Perhaps not, because cuckoo’s use remarkable forms of deception to achieve their goal. Acting as a host to these providers whether knowingly or unknowingly creates an unacceptable risk in your business.
Type: pdf       Size: 0.5MB    Rating: 4/5       Downloads: 9
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Click here for more information Customer Service
Scope: 3. Outline, Contributor: Mr Denis Gorce-Bourge
Article about Customer Service
Type: doc       Size: 28.67KB    Rating: 4/5       Downloads: 37
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Click here for more information The Seven Step Consulting Framework
Scope: 3. Outline, Contributor: Miss Joy Wilson
This activity describes a number of stages in the consultancy process to provide a framework; The stages can be performed independently or parallel to each other.
Type: pdf       Size: 0.1MB    Rating: 5/5       Downloads: 13
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Click here for more information Negotiations Principles
Scope: 3. Outline, Contributor: Mr Keith Glass
Win win , negotiation ranges, Most Favoured Position Realistic Target Position ,Walk Away Position BATNA, give get principle
Type: docx       Size: 25.76KB    Rating: 4/5       Downloads: 35
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Click here for more information Break Even Analysis
Scope: 3. Outline, Contributor: Mr Keith Glass
break even analysis, description, adavantages and disadvantages fixed costs variable costs
Type: docx       Size: 29.26KB    Rating: 4/5       Downloads: 18
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Click here for more information 10 Things to Check in Financial Statements
Scope: 2. Fundamentals, Contributor: *Mr Phil Ingle
Ever wondered where to start when reviewing a set of compnay accounts? This is a quick and useful guide.
Type: pdf       Size: 0.1MB    Rating: 4/5       Downloads: 21
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Click here for more information Maritime Vocabulary
Scope: 1. Primer, Contributor: Mr Alvin Santos
Maritime Vocabulary
Type: doc       Size: 34.30KB    Rating: 5/5       Downloads: 2
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Click here for more information Contract Vocabulary
Scope: 1. Primer, Contributor: Mr Alvin Santos
A list of key contract terms and phrases.
Type: doc       Size: 34.30KB    Rating: 4/5       Downloads: 8
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Click here for more information Internal Consultants And The Top Ten Challenges
Scope: 1. Primer, Contributor: Mrs Gillian Pearson
List of Top Ten Challenges facing Internal Consultants.
Type: doc       Size: 21.50KB    Rating: 4/5       Downloads: 6
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Click here for more information Interviews handout
Scope: 3. Outline, Contributor: Mrs Charlotte Mannion
A handout detailing the role of the interviewer and the interviewee in the interview process
Type: doc       Size: 34.30KB    Rating: 4/5       Downloads: 41
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Click here for more information Power balance in comercial negotiation
Scope: 1. Primer, Contributor: Mr Peter Ramsden
Preparation sheet for negotiations. Segments power and confidence into sections allowing individuals to take a balanced view on power in a commercial negotiation.
Type: pdf       Size: 10.71KB    Rating: 4/5       Downloads: 31
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Click here for more information Andy 1 Negotiation Exercise
Scope: 3. Outline, Contributor: Mr Richard Lucas
A group or one on one negotiation exercise that can be used to put into practice negotiation principles
Type: doc       Size: 27.14KB    Rating: 4/5       Downloads: 134
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Click here for more information Transactional Analysis Overview
Scope: Not Specified, Contributor: Mr Mark Lane
A very brief overview of TA.
Type: pdf       Size: 62.20KB    Rating: 4/5       Downloads: 50
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Click here for more information Negotiating Principles
Scope: Not Specified, Contributor: Mr Mark Lane
Key negotiating principles developed through discussion with negotiators and clients
Type: pdf       Size: 52.97KB    Rating: 4/5       Downloads: 72
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