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22/10/2017

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Viewing Resources in Communication Skills

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Click here for more information 3 Minute test
Scope: 3. Outline, Contributor: Mr Andrew Collings
Great activity to see how well people actually receive information
Type: pdf       Size: 65.41KB    Rating: 4/5       Downloads: 56
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Click here for more information Moving beyond argument
Scope: 3. Outline, Contributor: Mr Alan Barker
Argument - or debate - is just about the only structured conversation we know. And it foments conflict. Move beyond argument with the techniques in this article, and find more positive outcomes.
Type: pdf       Size: 0.3MB    Rating: 5/5       Downloads: 30
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Click here for more information Six patterns of influence
Scope: 3. Outline, Contributor: Mr Alan Barker
Based with grateful thanks on the work of Robert Cialdini, this article introduces six patterns of influence that will help you in any situation. Use ethically.
Type: pdf       Size: 0.3MB    Rating: 5/5       Downloads: 37
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Click here for more information Four conversations
Scope: 3. Outline, Contributor: Mr Alan Barker
This article, based on the work of Michael Wallacek, sets out a simple model to help you give shape to your conversations.
Type: pdf       Size: 0.4MB    Rating: 4/5       Downloads: 35
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Click here for more information Assertiveness, the basics
Scope: 3. Outline, Contributor: Mr Alan Barker
We can never just be assertive. We have to choose to assert. We have to manage assertive behaviour consciously. This article shows you how.
Type: pdf       Size: 0.4MB    Rating: 4/5       Downloads: 32
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Click here for more information Status, a simple exercise
Scope: 3. Outline, Contributor: Mr Alan Barker
Status is our relative position in any interaction. We can manage our status in relation to others. This article shows you how.
Type: pdf       Size: 0.4MB    Rating: 4/5       Downloads: 21
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Click here for more information Ethos logos and pathos
Scope: 3. Outline, Contributor: Mr Alan Barker
Aristotle suggested that we persuade people in three ways: he called them ethos, logos and pathos. Find out how to use them to be more persuasive.
Type: pdf       Size: 0.3MB    Rating: 4/5       Downloads: 12
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Click here for more information Telephone Communication Key Points Sheet
Scope: 2. Fundamentals, Contributor: Mrs Sheridan Webb
A 2-page handout that covers how to structure an incoming or outgoing call and describes some of the key behaviours associated with successful calls.
Type: pdf       Size: 0.7MB    Rating: 4/5       Downloads: 45
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Click here for more information Preparing a Presentation Key Points Sheet
Scope: 2. Fundamentals, Contributor: Mrs Sheridan Webb
A 2-page handout that helps you to plan and prepare an effective presentation. Focussing on structure and content rather than actual delivery skills.
Type: pdf       Size: 0.4MB    Rating: 4/5       Downloads: 21
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Click here for more information Face to Face Communication Key Points Sheet
Scope: 2. Fundamentals, Contributor: Mrs Sheridan Webb
A 2-page handout providing a basic introduction to communicating clearly
Type: pdf       Size: 0.4MB    Rating: 4/5       Downloads: 34
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Click here for more information Where behaviour comes from
Scope: 2. Fundamentals, Contributor: Mr Mervyn Murray
Our amazing brain
Type: pdf       Size: 96.10KB    Rating: 3/5       Downloads: 17
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Click here for more information Conflict management
Scope: 2. Fundamentals, Contributor: Mr Mervyn Murray
Specific behaviour strategies to assist in the resolution of conflict
Type: pdf       Size: 0.2MB    Rating: 4/5       Downloads: 39
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Click here for more information 7 Myths about the fear of public speaking
Scope: 1. Primer, Contributor: Mrs Christine Le Penuizic
Common myths about the fear of speaking
Type: pdf       Size: 0.1MB    Rating: 4/5       Downloads: 43
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Click here for more information Run Effective Meetings
Scope: 2. Fundamentals, Contributor: Mrs Sheridan Webb
A 2-page Key Points Sheet on how to run a meeting successfully.
Type: pdf       Size: 0.5MB    Rating: 4/5       Downloads: 33
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Click here for more information Prepare a Presentation
Scope: 2. Fundamentals, Contributor: Mrs Sheridan Webb
A 2-page Key Points Sheet on how to PLAN and PREPARE a presentation
Type: pdf       Size: 0.4MB    Rating: 4/5       Downloads: 28
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Click here for more information Give Effective Feedback
Scope: 2. Fundamentals, Contributor: Mrs Sheridan Webb
2 page key points sheet on giving effective feedback
Type: pdf       Size: 0.4MB    Rating: 4/5       Downloads: 47
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Click here for more information Assert Yourself
Scope: 2. Fundamentals, Contributor: Mrs Sheridan Webb
2-page handout outlining key points about being assertive
Type: pdf       Size: 0.4MB    Rating: 4/5       Downloads: 60
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Click here for more information Effective Presentations PowerPoint tips
Scope: 3. Outline, Contributor: Mrs Christine Le Penuizic
Comprehensive list of tips to improve the use of PowerPoint for presentations
Type: pdf       Size: 0.3MB    Rating: 4/5       Downloads: 38
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Click here for more information Presentation skills feedback form
Scope: 2. Fundamentals, Contributor: *Ms Kathey Bailey
A checklist for an audience to use to give feedback to a presenter.
Type: pdf       Size: 34.36KB    Rating: 4/5       Downloads: 29
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Click here for more information Giving Memorable Presentations
Scope: 3. Outline, Contributor: *Ms Kathey Bailey
A two-page handout on tips and techniques to make your presentations more interesting and memorable.
Type: pdf       Size: 52.48KB    Rating: 4/5       Downloads: 48
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In order to clarify the expection of what a resource is, the Scope has been introduced. The different Scopes of a resource are:

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  2. Fundamental
  3. Outline
  4. Detailed
  5. Comprehensive

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