TrainerBase

TRAINER PROFILE

|  Details   |  Associated Disciplines   |  Sample Resources  

Trainer Details

  
Mr Keith Glass
 
1 blanchland drive
holywell
whitley bay
ne25 0ty
United Kingdom
 
Telephone: 0191 2376739
Mobile: 07879 413522
email: keithglass1963 [at] hotmail.com
 
Public Liability: Yes
Professional Indemnity: Yes
Rates: negotiable
Charity Discount: Yes
Runs Open Courses: Yes
Has a CRB Certificate: Yes
 
Sector Experience: Charity
Construction Industry incl. Civil Engineering
Education
Financial Services
Housing Association
Insurance Services
Oil, Gas and Petrochemical
Utilities (Water, Gas, Electric)
 
Levels delivered at
in organisations:
Support
Operational
Supervisory
Line Management
Middle Management
Senior Management
 
Keywords: complaint handling
leadership skills
management development
leadership styles daniel goleman
transactional analysis
managing under performance
sales skills
customer service
telephone skills
change management
performance management
coaching
interviewing and assessing
facilitation
role-play
career development
appraisals
influencing and negotiation
assertiveness
time management
discipline and grievance
attendance management
presentation skills
train the trainer
learning needs analysis
training design
 
 
>> Download this Trainer's CV
 



| Top | Close Window |
| info@trainerbase.co.uk |
© TrainerBase. NEWCASTLE EMLYN. SA38 9DA