TRAINER PROFILE
| Details
| Associated Disciplines
| Testimonials
| Sample Resources
| CPD Record |
| Clients List
| Programmes
| Qualifications
| Diary |
Trainer Details
MJM BUSINESS SOLUTIONS LIMITED
Mike Mortby. ACIB,CLP
Mike is co founder of MJM Business Solutions Limited.
Following a highly successful and rewarding 27 year career in Financial Services and Customer Service he decided to utilise his expertise to help others and set up MJM Business Solutions Limited in 2003. The company soon established a strong reputation working closely with clients it developed a wide range of leadership, individual development, management development, coaching and customer service skills training for a wide range of clients from industries in most industrial sectors. Mike works regularly throughout the
Through his practical hands on experience Mike has developed a unique mix of financial, business, operational, man management, training and coaching skills.
Using his diverse range of people development skills he has delivered high levels of training and coaching to a variety of industries and organisations. These include local colleges, government departments, small private companies and multinational PLC’s.
His training expertise includes all forms of management development, individual development and assessment, customer service, sales, coaching, mentoring and career management.
He is an Associate of the Chartered Institute of Bankers and a Trainerbase Certified Learning Practitioner
During his career with Barclays Bank Mike covered all aspects of management, with involvement at both Branch and Regional Level, where he was responsible for managing the Customer Experience through a period of restructuring and change.
Possessing an ability to communicate easily at all levels Mike has a strong emphasis on empowerment, motivation, leadership and forward planning. With his relaxed style he develops an excellent working relationship with individuals from new recruits through to Managing Director level.
Through confidence in his people approach and a proven ability of operating in diversified environments and cultures Mike brings a very professional but personal approach to all involved.
|
Mr Mike Mortby (ACIB CLP) |
|
Methley House 7 Ashwood Heights Middlestown Wakefield WF4 4UD United Kingdom |
|
| Telephone: | 07919 557722 |
| Mobile: | 07919 557722 |
| email: | mike [at] mjmbs.co.uk |
| Web Address: | http://www.mjmbs.co.uk |
| Public Liability: | Yes |
| Professional Indemnity: | Yes |
| Rates: | From £500 per day |
| Charity Discount: | Yes |
| Runs Open Courses: | No |
| Has a CRB Certificate: | No |
| Sector Experience: | Armed Services Business Services (legal and financial) Construction Industry incl. Civil Engineering Defence Financial Services Government (International) Government (Local) Manufacturing Oil, Gas and Petrochemical Pharmaceuticals Retail (Clothing) Telecoms Transport (Road and Rail) Utilities (Water, Gas, Electric) |
| Levels delivered at in organisations: |
Supervisory Line Management Middle Management Senior Management |
| Keywords: | Sales, management, customer care, closing, telephone, customer service, training, coaching,delegation,soft skills,leadership,communication, assertiveness, assessment, motivation,time management,appraisal,personal development.finance for non - financial staff, presentation skills |
| >> Download this Trainer's CV | |
| >> Add this Trainer to your 'My Trainers' list (via login) | |
