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Getting the most from the contract
Part of the final negations prior to the start of the contract was detailing who was supposed to be doing what during the execution of the project? It is essential that the commissioning manager undertakes their responsibilities within this phase of the project otherwise the contracted practitioner may not be in a position to honour their part of the agreement

Managing the project
Both parties have a vested interest in ensuring the project is successful. All too often I hear of instances where a well defined requirement is undermined by a lack of consideration towards the effective execution. For instance; when a practitioner specifies the type of environment (training venue) most conducive to the project requirement; it is incumbent on the commissioning manager to provide what is specified.

Likewise, the practitioner will have constructed their proposal on participant numbers and the most effective methodology and environment. I am often made aware of practitioners who have specified the maximum number of participants for a workshop, finding that a commissioning manager has added a few extra here and there. Whilst this may result in the possibility of reducing six workshops to four or five; you may find that;
  • because of the extra time needed to engage with more participants, the practitioner is unable to meet some or all of the objectives for the project
  • the activity breeches the agreed terms of the contract rendering the commissioning manager liable and potentially whole project a waste of resources

Likewise; a practitioner will need to abide by the contract agreement and all communications, deliverables, methodologies should be adhered to. The outcome of this will be creating a good working relationship upon which more projects can be undertaken.

Contract review; making sure you got what you paid for
When a contract has been completed, a review of the project should be undertaken. As with evaluation of a particular training session, evaluation of the whole contract will determine whether the commissioning manager got what they paid for. This review may take place prior to release of final payments. I am aware that trainers combine the contract review with a general celebration and the awarding of certificates to successful participants. The contract review is a time to congratulate all those involved, champion the benefits that have been achieved as a result of the project and look to start to see what can be undertaken next time.

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Peter Mayes

Peter Mayes.

Peter Mayes is the founder and editor of TrainerBase; dedicated to helping business and other organisations find trainers and trainers find business.

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