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Items in the Coaching and Mentoring (General) Category

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How to implement performance coaching in the Contact Centre

No one I have met, contact centre manager, team leader or agent will disagree that coaching is a valuable and important part of running a contact centre. Yet, when you ask the same people if coachi... Steve Shellabear

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Views: 1433,  Added: 19/02/2014,  Rating: 4/5 (from 1 votes)

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