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Trainer Details

Ms Lois Grant
Freelance Training Consultant
40b Hungerford Road
N7 9LP
United Kingdom
Telephone: 020 7700 5696
Mobile: 07906 548170
email: loisgrant19 [at]
Public Liability: Yes
Professional Indemnity: Yes
Rates: Negotiable
Charity Discount: Yes
Runs Open Courses: No
Has a CRB Certificate: No
Sector Experience: Financial Services
Retail (Fast Moving Consumer Goods)
Health Care (NHS, PCT, etc)
Leisure and Tourism
Construction Industry incl. Civil Engineering
Government (Local)
Housing Association
Hospitality (incl hotel and catering)
Oil, Gas and Petrochemical
Insurance Services
Government (International)
Food Processing
Utilities (Water, Gas, Electric)
Energy (Oil, Gas, Electric, Nuclear, Renewables)
Levels delivered at
in organisations:
Line Management
Middle Management
Senior Management
Keywords: I am an experienced trainer, coach and facilitator and my key interest and strength lies in the development of management, leadership and personal effectiveness skills. During my 23 years in the learning and development arena, I have worked with a range of organisations in a variety of sectors within the UK, Europe, North Africa and the Middle East. Formerly, I was a Training Manager for TUI UK.

I have a passion for helping people tap into and maximise their potential. I believe my strong interpersonal and communication skills enable me to establish credibility and build relationships very quickly at all levels.

My approach is natural, flexible, empathic, interactive and engaging along with a strong focus on enabling transference of skills and knowledge back into the workplace. I believe in creating a positive, informal and enjoyable learning experience so that delegates leave feeling confident and motivated to change their behaviour.

I have designed and delivered a range of leadership and performance improvement solutions (training programmes, workshops, 90-minute Bite Size sessions) in the following areas:

Management Foundations
Situational Leadership/Leadership Skills
Emotional Intelligence (and Emotional Intelligence for Leaders)
Persuading and Influencing
High Impact Communication
R & S Interviewing Skills
Train the Trainer
Coaching Skills
Creative Thinking
Presentation Skills
Facilitation Skills
Performance Management
Appraisal Skills
Myers Briggs Type Indicators Team-Building
Interpersonal Skills
Dealing with Others
Time Management
Change Management
Dealing with Conflict
Building Confidence
Customer Service
Telephone Skills
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