Associated Disciplines

Awards/Qualifications held (Exempt from leveller)
  • Bachelor Degree in non HR subject
Commercial skills
  • Business Development
  • Call Centre Management Skills
  • Call Handing Skills
  • Consulting skills
  • Customer Relations Management
  • Customer services skills
  • Sales and Marketing
  • Telephone Sales
Institute/Society member (Exempt from leveller)
  • BILD, British Inst. of Learning and Development
  • CIPD, Chartered Institute of Personnel Development
  • CMI, Chartered Management Institute
Management skills
  • Appraisals
  • Assertiveness
  • Business writing
  • Change Management
  • Coaching & Mentoring (to train these skills)
  • Communication Skills
  • Competency Frameworks
  • Conflict Management
  • Facilitation Skills
  • Human resource management
  • Interviewing Skills
  • Meetings
  • Performance Management
  • Report Writing
  • Team Building
  • Train the Trainer
  • Training Needs Analysis
Soft skills
  • Accelerated Learning
  • Action Learning facilitation
  • Experiential Learning
  • Influencing Skills
  • Interpersonal Skills
  • Leadership
  • Mind Mapping
  • Minute Taking
  • Networking (social engagement)
  • Plain English
  • Presentation Skills
  • Public Speaking Skills
Techniques
  • Mentoring (you are a mentor)