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11/12/2017

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- Viewing thread: The cost of protection and integrity,
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Message 1 of 9: Joy Wilson on 12/02/2013
One or two incidents of dishonest behaviour forced me to say bye bye to 2 training companies last year...these incidents were related to my intellectual property and failing to pay the agreed fee.

More recently somebody asked me to put together a rather specific outline for a bespoke course. The outline won the work but because of the specific nature of the course it needed designing and accreditation with ILM. The individual then decided that he didn't want to pay for the design or the accreditation fee until after the event had run. WHAT???

So, I said bye bye and it came as no surprise when 2 training companies called me both had the outline and smelling a rat both had the integrity to call me.

Business integrity is high up in my values list. It comes with costs relating to insurances, data commissioner registrations, professional body registrations, ssl security. Perhaps I just had a run of bad luck in attracting the wrong type of client. I have now disabled copy and past functions on my sites not wanting to feed the parasites any more.

My questions - is it just me or is the market becoming over populated with dishonest players?
- What steps do you take to protect your IP?
Joy


Mail: joy@spectrain.co.uk
Web:http://www.spectrain.co.uk
LinkedIn: http://uk.linkedin.com/in/joywilsonspectrain
UK:01942 713309 or 077404 30232 Skype+44 (0) 191 645 0713


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Message 2 of 9: Marion Parris on 12/02/2013
I have also seen an increase in this type of behaviour. I have also worked hard to protect my IP through terms and conditions AND pointing this out on proposals, course materials and course outlines. On two occasions now I have been told by other training companies that this is not enforceable and if I want to fight it they will make sure it costs me to challenge them. This is leading me to move away from subcontract work unless they provide the materials!

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Message 3 of 9: Joy Wilson on 12/02/2013
Thanks Marion made me feel less like a target was getting a little sensitive about it :-)

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Message 4 of 9: Peter Mayes on 12/02/2013
Hi Joy et al

Sorry to hear of your problems. If you have the details of any of those that have nicked your stuff, let me know and I will check to see if they are on the site. I would not want them to use TrainerBase to search for alternative providers.

Enforcing ones rights is a dilemma; is it worth it? If you have a contract in place which is explicit about development/design and the client does not comply then you should challenge. I woould suggest that design/development needs to be explicit and separate from delivery; possibly even two separate contracts.

I am aware that some people are now going to High Court without going to County Court as this provides greater redress. I know little about it other than what I have seen on television.

Interestingly last year I got involved in a long standing dispute between a member and a company that had used TrainerBase to source the member. A few judicious emails and reminders from me and the outstanding invoice was paid. Is there something TrainerBase can help with?

Peter
AKA Ed
Founder and Editor of TrainerBase
If here was once there where is there now? (PJM 1999)

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Message 5 of 9: Paul Brennan on 12/02/2013
Hi Joy, no it isn't just you! Some years ago, Peter may recall, I was engaged by another trainer through Trainerbase to deliver a programme in Birmingham. Long story short - she stiffed me for 1500 and despite a CCJ, I never recovered the debt. I think she went abroad but may be back as LinkedIn keeps recommending her to me as a connection!

I recently did a trial for a London based company who only train overseas delegates. During the selection process I realised that for some reason the operations manager didn't share the favourable view of me that his directors had formed of me and on the day despite the delegates saying it was the best day that they had had in their week with the company, the operations director said that I wasn't what he wanted! I subsequently e-mailed the director asking her to confirm that they had deleted all copies of the training materials that I had designed as I had deleted all of the notes that they had sent to me. Still waiting!


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Message 6 of 9: Joy Wilson on 12/02/2013
Hi Peter, and thanks. In the first instance I haven't seen either company advertise on TrainerBase for a while. The second individual has never advertised on this site.

The problems were in 2012 but have needed to reflect on those and make better decisions while I have been building the new web site and shop. Suddenly realised the financial cost of insurances and things to protect me and my clients...and my standards could be so easily discredited by some dodgy unimaginative dishonest desperado who peddles my IP around.



Mail: joy@spectrain.co.uk
Web:http://www.spectrain.co.uk
LinkedIn: http://uk.linkedin.com/in/joywilsonspectrain
UK:01942 713309 or 077404 30232 Skype+44 (0) 191 645 0713


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Message 7 of 9: Peter Mayes on 12/02/2013
Hi all

Paul; yes I do recall the person dissapearing.

Just been checking; High Court is for 25k+ claims and County Court is for lower. Useful place to view online is:
https://www.gov.uk/make-court-claim-for-money/overview

Given the current challenges with credit; having CCJs must seriously impeed a companies (or individuals) ability to do business.

Federation of Small Businesses (FSB) I believe is helpful with this sort of thing.

Peter
AKA Ed
Founder and Editor of TrainerBase
If here was once there where is there now? (PJM 1999)

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Message 8 of 9: Joy Wilson on 12/02/2013
An interesting observation - since disabling copy and paste on my site enquiring via phone and email have increased.... those enquiries enable me to sort out who is genuine



Mail: joy@spectrain.co.uk
Web:http://www.spectrain.co.uk
LinkedIn: http://uk.linkedin.com/in/joywilsonspectrain
UK:01942 713309 or 077404 30232 Skype+44 (0) 191 645 0713


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Message 9 of 9: Joy Wilson on 12/02/2013
Thanks for responding folks - feeling less paranoid already :-)

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